counselling in hrm pdf

Find answers and explanations to over 1.2 million textbook exercises. There are several problems which affect the behaviour of the person at the workplace and elsewhere. A teacher cannot be a counsellor.e It is a serious threat to the work environment of the organisation. Majority of time a Human Resource Manager spend in an organization will be on dealing with people from various department inside an organization. Coaching is becoming a tool for HR to increase employee retention and productivity. Counselling is a two way process. He will then make an analysis of the situation and overcome the emotions and whisk away the tension. COUNSELING COMPETENCIES By: Richard E. Boyatzis, Ph.D. and James A. Burruss, Ph.D. Case Western Reserve University The Hay/McBer Group July 4, 1995 The Importance of Counseling in HRD While the quality movement has attempted to reverse several hundred years of increasing They have emotions, feeling and a tender heart. UNDERGRADUATE DIPLOMA. ADVERTISEMENTS: Read this article to learn about the meaning, requirements, techniques, types and problems needing counselling. It seeks to establish a helping relationship in which the one counseled can express their … 4 What is the significance of Human Resource Development(HRD)? One should aware of the change and face it boldly and courageously and should not lose confidence. His confidence will be won by the counsellee and he in turn will extend his cooperation and become self disciplined. Counsellee should be motivated and encouraged to think positively. These problems disturb the mental peace of the person. The need is to make sincere efforts to remove the real causes from their mind, restore confidence and self respect and bring them on track. One should stand on his own. Content Guidelines 2. Manager must know that the problem ridden employees cannot work better but commit mistakes and sometimes come across accident causing immense loss to the organisation. One should spot and identify the real threat and not the imaginary one. They should develop the skills and ability to help themselves under crisis and get out of it. Most of them are psychological. Development: Training, Development, Career planning and counseling. B.J. Do make attempts to know the background of worries, threats, anxiety etc. No one is born with a problem. View full-text Article Should not develop conflict with counsellee. Make himself available to help the counsellee. The counsellor must exercise lot of patience and try to restore confidence in counsellee. It is the most difficult task to deal with drug addict. Inferiority complex arises out of comparison. At the workplace employees need counselling in respect of wage problem, absenteeism, relations with superiors. If an employee is trapped under the influence of this feeling then he needs counselling. view bhr 2205 counselling in hrm.pdf from business misc at university of nairobi. It is very difficult for alcoholics to get rid of his drinking habits. This drives them to drugs. The manager must study the causes and analyze them. They need proper guidance from the someone who cares. Sometimes emotions and feelings create problems and men and women could not overcome and lose their confidence and fail to put their mind in the work. There are several problems with which the employees and subordinates are infested. The following are some of the techniques: Some people are more emotional. If proper counselling services are rendered to the problem employee by the manager and his self confidence is restored, he can be a potential contributor towards the achievement of organisational objectives. Content Filtrations 6. 8. Changes in his behaviour are to be brought. In this context, the employers are taking to counselling as a way of helping their teams to manage the huge changes taking place in the organizations. The timely interference and restoring his lost benefits by the counsellor put back the employee on track. Under non directive counselling counsellor does not issue directions but observe the behaviour and attitude of the counsellee towards his work and his colleagues and superiors and subordinates. The manager should immediately rush to their rescue, take them into confidence and try to free them from the emotional trap they are caught in. These problems need recognition and study. Through effective communication the superior can understand the subordinate’s point of view and develop counselling relationship with the counsellee. If one has done his swot analysis seriously and perfectly he will never face any trouble, he will never come across depression, frustration and will not fall a victim to bad habits of drinking or drug addiction etc. a) Work place counselling is so important to an organization. Many come from OH and HR roles, retrain and are then able to utilise their understanding of how organisations function to inform ways to offer and deliver counselling. Manager has to act as counsellor many a times. HR Guide – Performance Counselling Purpose These Performance Counselling Guidelines are intended to provide managers with advice and support for managing consistent and/or serious performance issues through performance counselling and action planning with a view to improving performance. Therefore, Counseling: Deals with an emotional problem. Counsellor in this case should try to convince the affected employee of his own strength, self power and self importance. Be friendly with counsellee and be frank. Strength includes knowledge, ability, competence, skill, experience, decision making prowess, attitude, techniques and methods. These problems do not pose a serious threat and can be dealt with effectively. The techniques of counselling cannot be uniformly adopted. They can’t work properly and can’t put hundred percent. Report a Violation, Steps involved during Counselling in schools. It disturbs the family, social and work life of the employees. Counsellor should develop new pattern of thinking. Counsellor should develop friendship with them and take them into confidence and convince them of the benefits of not drinking and make aware against the health hazards of alcohol and drugs. These ill treatments also become the cause of worries to the employee. If the employee is not keeping his performance constant and it is below standard then counselling is required to maintain the standard level of performance. Employee Counselling – Introduction In the present highly complex environment, HR counselling has become very important responsibility of HR managers as counselling plays vital role in different aspects of managing human resources like career planning and development, performance management, stress management, and other areas which may affect employees emotionally. Supervisor can perform the job of counselling. These problems can be removed from the employees. The counsellor should abstain from or try to avoid the following: 1. Is an act of communication. Image Guidelines 5. Is generally to understand and/or decrease an employee's emotional disorder. The counselor allows the counselee to talk about anything even apparently unrelated to the issue. Read this article to learn about the meaning, requirements, techniques, types and problems needing counselling. The employees start drinking on account of any reason. Face the threats boldly and fight them out. Along with this, counselling also helps the client to discover and develop his God given potentialities and lead an integrated life and make his contribution for the welfare of his fellow men.” Counselling does not necessarily relate to the jobs. The following are the types of counseling: Under directive counselling the counsellor issues certain instructions to the counsellee or he is directed to do certain things e.g. Self help is the best help. Necessity of Wage and Salary Surveys in Job Evaluation – Explained. These problems may include partial treatment at the workplace, drinking habits, drug addictions, strains in interpersonal relations, inferiority complex, sex related problems, disputes in family, low morale etc. Reassurance: Extreme feeling of inferiority complex is bad. Counselling can do the magic and help an individual to overcome his lost confidence and self respect because of the problem. The inter union rivalry disturbs the peace of mind of the members and they worry all the while. Employee counselling is a psychological technique and that is used in various forms. If the counsellee is under emotional tension it is to be released. HRM •The process of hiring and developing employees so that they become more valuable to the organization. Discharging the counsellee of emotional tensions is a very difficult job and needs patience from counsellor. He will not issue him any instructions or will not direct him. This program me places HRM right at the heart of organizational management in a rapidly changing, ever more complex and increasingly global … Prescribe sky as the limit. They take things emotionally and they come into the grip of emotions very often. Effective two way communication help subordinates to narrate their difficulties to their superiors through which many problems get automatically solved. No strong and reasonable cause is necessary to start this dirty habit. Dr.Nicole Njaa, Headwave, . He is also helped to mobilize his inner and outer resources and to find new options in facing life. A lot of sincere efforts are required in this regard. Negative thinking helps developing misunderstanding, distrust and lies. Counselling can be seen as a way of enhancing mental as well as emotional health of the employees in the organization. There are many methods of self development. Release of emotional tension helps to gain power of going through or looking into and understanding the things in their proper perspective and the reasons that has affected his behaviour. In modern times this is a very serious problem which has affected the young people at the workplace. Always aspire high. Counselling should be treated as the basic employee assistance because it is required by many employees as well as executives. The counsellor should find out the root cause and try to remove it. Strength is a precious asset of an individual with the help of which he can fight out anything coming in his way and win over. Drug addict is to be motivated and encouraged to leave the habit. They may be family problems, financial problems, marital problems etc. Be simple and have sympathy with the counsellee. Workplace counsellors should have a sound counselling diploma as a prerequisite, but how they gain their experience of working in organisations can be varied. The worries of these employees can be removed through timely counselling. Meaning of Counselling: It is the people in the organisation who are the most important and valuable asset. As the name suggests it relates with the performance. Counseling should only be used in a professional setting, viewing the employee as a client, and the counselor as a trained, skilled, and highly professional person. Performance gets affected by many reasons. He must be a person with charming personality, caring, should attract other persons toward himself and should be affectionate towards one and all and should understand and interpret the behaviour of others. One should think positively and shun negative thinking. Copyright 10. Privacy Policy 8. Your rivals and colleagues in the employment may be a threat to you or your seniors may deny you an opportunity and pose a threat to you. It is actually a task of psychiatrist to deal with such people. Human resource development (HRD) is an essential component for growth and economic development. Counsellors should take these employees into confidence and know the problems and their causes and try to remove them. Sometimes on the basis of biased reporting by the superiors get deprived of many benefits and rights. (8mks) b) How can a trait of a counsellor affect counselling (7mks) Question Five a)By use of examples discuss the areas of counselling in human resource management (10 mks) It deprives the employee many benefits in life and puts him to losses. The effective counselling needs counselling skills, complete information about the persons to be counselled i.e. Human Resource Management MCQ's and Answers Part-1 430; What is Reward System in HRM? Scope of counselling should not be limited to work related problems alone. It is also equally difficult for counsellor to convince him to abstain from drinking. The employees ridden with these problems need counselling. Being a non directive process in itself, an HR professional can coach any employee regardless of the job specification or level of expertise. Lack of knowledge can be improved upon by gaining it. There is a chance of sexual perversion in case of these people. The counsellee is to be taken into confidence and listen to him carefully as if counsellor is the only caretaker of him. It severely affects the productivity and cost that affects the organisation quite heavily. But many a time's counsellors do have to advice so as to show/ guide the counselled towards a path of action. Human Resource Management has come to be recognized as an inherent part of management, which The main reason of drug addiction is the parents their lack love, affection and care of their children. He should know what are the areas where he is competent and can be able to handle the things effectively or perform the jobs successfully. Human Resource Management 11 Q. The troublesome situation can be created at any time and due to any reason. Only a few are problem employees. the information relating to his motives; experience, weaknesses, strength, attitudes and behaviour should be collected before counselling. Compensation: Wage and Salary determination and administration 4. When he overcomes this weakness he realizes that he was unnecessarily caught up in the emotional grip which was impractical and far away from the facts. It is very difficult to get rid of drinking habits of the employee. The practicing of the above ‘dos’ and ‘don’ts’ will make the counselling effective. It will help him to build confidence, competence and capability to cope up with any circumstances and changes within and outside the organisation. It is a sure way to success. They become so at everything. It requires immense efforts and patience on the part of counsellor. Drinking or alcoholism is a very common problem faced by the employees. The need of the hour is to remove the problem and help the individual to regain his or her self confidence and esteem and put his strength in work. Human resource is the most valuable resource in any organization because it can function only through people. The counselling functions are the activities that can be done by counselling. Strength is the first ingredient in the swot analysis. The marital problems, financial problems, problems with children and other psychological issues need counselling. He has to use a suitable technique for the purpose. The process of counselling begins with establishing relationship between counsellor and counsellee and taking into confidence the counsellee by the counsellor and allowing him to open his or her heart and after understanding the situation advising him to face the harsh realities of life and society boldly and building his confidence and paving way to make the best use of his strength by overcoming his weaknesses. The drunkard should not be discarded. This preview shows page 1 - 3 out of 3 pages. Levels of Empathy. The counsellor has to take care that the individual feels at ease and open up his mind to him so that he knows the real problem faced by the individual. Counsellor can help the counsellee if he cooperates with counsellor and open his heart to him, otherwise counselling becomes a difficult task. employee counselling 1. employee counselling 2. counseling counselling is a therapeutic process of providing help and support to people to face and sail through difficult times in life. 1 The paper is a revised and updated version of the paper Contemporary issues on HRM and Training in National Statistical Institutes that was presented at the HRMT workshop in September 2012 in Budapest, Hungary. Alcoholism and drugs especially alcoholism in India is the major problem. • Counselling is always counselee-centred, and the counselee plays a ve role.proacti • There is a single theory of guidance and counselling that can be applied to all .scenarios • Counselling is a complex process that can only be facilitated by professional xperts. One should not look back then. Most of them are psychological and imaginary. HRM by Raghubar Jha - 7 - Operational Functions of HRM 1. Remaining unmarried for long time or to wait for marriage also become the cause of worries. Counsellor must develop good acquaintance and friendship with drunkards. It is an additional responsibility he has to shoulder. But one should not be shaken by all these. Counsellor must be an expert in industrial psychology. One should try to do that first and convert them into your strength. The troubled employees can discuss out their problems with the counsellor who can take them into confidence and prescribe solutions for their ills. He becomes arrogant. TOS 7. Slowly and gradually he will come on track. Procurement: Planning, Recruitment and Selection, Induction and Placement 2. This leads to low productivity and losses to the organisation. He should develop good relationship with counsellee. The counselling in such cases takes more time to bring back the counsellee on track. Through communications, counsellor can divulge counselee’s prejudice against himself or others. Similarly misunderstanding and misconception can be removed. In Indian industries there are more than one union. Effective two way communication remove fear from the minds of the subordinates and they talk freely and open up their mind to the superior who can render necessary advice then and there and can help him getting the tension of any kind released. But dark cloud has a silver lining. Through counselling these problems need to be removed to bring back the person on the track of normal behaviour. The counsellor has to take him into confidence and be friendly with him. Self development is the best development. 6. These people should be closely observed and should be kept in group or be allowed to work in a group. 7. Those reasons must be spotted by the counsellor and try to remove them from the counsellee. The counsellor supervisor should take a note that he should abstain from stressing his own point of view on the counsellee employee. Can be done by both, the managers and the professionally trained counselors. Do not allow yourself to be taken out by them. If managers are to work as counsellor then they need to be trained in this respect. Opportunities are to be traced and grabbed. Don’t be complacent. Problems are created. There are several opportunities available to the person of competence and knowledge. Problems may be work related or personal, both affect job performance and losses have to be borne by the organisation increasing botheration of the manager. Drug addicts must receive timely help from the counsellor and physician both.

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